Last revision: 30th Sep 2026
Welcome to HostMeerkat. These Terms of Service ("Terms") govern your access to and use of HostMeerkat's web hosting, reseller hosting, WordPress hosting, and related services (collectively, the "Services"). By registering an account, purchasing a service, or browsing our website, you agree to be legally bound by these Terms.
If you do not agree to all the terms and conditions outlined in this agreement, you must not access our website or use any of our Services. We reserve the right to modify these Terms at any time, and continued use of the Services implies acceptance of the updated Terms.
To use our Services, you must create an account using accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.
All hosting plans are billed on a prepaid basis. Failure to pay invoices by the designated due date will result in the suspension or permanent termination of your services. HostMeerkat offers a 30-day money-back guarantee on shared web hosting plans; however, domain name registrations, dedicated IP addresses, and third-party licenses are strictly non-refundable.
You agree to use our Services only for lawful purposes. HostMeerkat strictly prohibits the hosting, transmission, or storage of any content that is illegal, harmful, or disruptive. You may not use our servers to:
We reserve the right to immediately suspend or terminate accounts found violating our Acceptable Use Policy without prior notice or refund.
While HostMeerkat utilizes enterprise-grade security measures, including DDoS protection, firewalls, and automated malware scanning at the server level, you are ultimately responsible for the security of your own website and applications. This includes keeping your Content Management Systems (e.g., WordPress), plugins, and themes patched and up to date.
We provide complimentary automated daily backups on selected plans for disaster recovery purposes. However, we strongly advise clients to maintain their own independent, off-site backups. HostMeerkat is not legally liable for any data loss, data corruption, or hardware failure.
Your privacy is important to us. HostMeerkat collects and processes personal data strictly in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws. We never sell your personal data to third parties.
Our website utilizes cookies to enhance your browsing experience, analyze site traffic, process secure checkout sessions, and personalize content. By using our website, you consent to the use of functional and analytical cookies. For detailed information on how we handle, store, and protect your data, please review our comprehensive Privacy Policy.
HostMeerkat strives to provide a 99.9% network uptime guarantee. In the event of downtime exceeding this SLA, eligible clients may request account credits as outlined in our Service Level Agreement.
In no event shall HostMeerkat, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages. This includes, without limitation, loss of profits, loss of data, loss of goodwill, or business interruption arising from your access to, use of, or inability to use our Services.